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| Subject: | TradeMonitorC2Plus not closing my trades. |
| Posted by: | Yuri Khanin ( C2 Score: 316 ) |
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| When: | 4/11/13 (1:08) | |
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| | (I've already emailed support about this, but I figured posting it on the forums couldn't hurt.)
I tried to close two of my trades through MT4 via the "trademonitorc2plus" EA, but it returned the following message both times -
2013.04.10 22:03:46 TradeMonitorC2-Plus GBPUSD,M1: Order did not get closed at Collective2. The following error was returned - 88888888888888888888888888888888888888888888888888888888888888888888888888888888888888888
There is no problem opening positions, just closing them. I had to close them manually through the interface on the site, which is unacceptable. I need help fixing this immediately.
Extra information:
I use a persistent USD-Razor Demo Account (low spread + commissions) from Pepperstone, if that's at all relevant
My TrademonitorC2Plus settings are as follows:
C2LotMultiplier: 10 (since the MT4 treats 10,000 units as 0.1 lots)
RoundDownLots: True
SecondsBetweenPolling: 4
Everything else is the default setting.
Also, and I'm not sure whether this is related or not, I can only access (via right clicking the chart) the "Properties" menu of TrademonitorC2Plus ONCE. As soon as I close the "Properties" window, I have to "Remove" and then re-add TrademonitorC2Plus to the chart in order to access it again. The TrademonitorC2Plus is still functioning after I close the "Properties" window, it's just that I can only access "Properties" once per remove/reload cycle. This is extremely annoying and I would appreciate a fix for this as well.
Thanks.
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| Subject: | TradeMonitorC2Plus not closing my trades. |
| Posted by: | Bohuslav Svancara |
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| When: | 4/11/13 (8:05) | |
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| | In response to post by Yuri Khanin of 4/11/13 (1:08) (I've already emailed support about this, but I figured posting it on the forums couldn't hurt.)
I tried to close two of my trades through MT4 via the "trademonitorc2plus" EA, but it returned the following message both times -
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See entire
I am not sure if I understand MT4 help correctly, but it seems to me that the property window can be indeed opened only once:
Attention: Only attached experts can be set up individually.
However, while current executing, the window of the expert properties cannot be opened.
This can be done only during intervals between calls of the start() function.
At that, the expert will not be launched until its properties window is closed.
If the expert inputs were changed, the expert will be re-initialized with its new inputs at pressing of "OK".
Bob |
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| Subject: | TradeMonitorC2Plus not closing my trades. |
| Posted by: | Yuri Khanin ( C2 Score: 316) |
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| When: | 4/11/13 (8:18) | |
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| | In response to post by Bohuslav Svancara of 4/11/13 (8:05) I am not sure if I understand MT4 help correctly, but it seems to me that the property window can be indeed opened only once:
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That's interesting, thanks. However the main issue is still not being able to close trades through trademonitor, error code lots of 8's. |
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| Subject: | TradeMonitorC2Plus not closing my trades. |
| Posted by: | Bob Svan ( C2 Score: 968) |
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| When: | 4/11/13 (10:36) | |
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| | In response to post by Yuri Khanin of 4/11/13 (8:18) That's interesting, thanks. However the main issue is still not being able to close trades through trademonitor, error code lots of 8's.
Yes. Sure. The response message is obviously wrong. I want to update a MT4 interface.
But...
You wrote: "I tried to close two of my trades ... GBPUSD ..."
Well, I do not see any open GBPUSD trade in your trading system Its Raining Pips.
Isn't it some misunderstanding?
We can talk about private details by e-mail: http://bob.collective2@gmail.com
Sincerely,
Bob |
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| Subject: | TradeMonitorC2Plus not closing my trades. |
| Posted by: | Matthew Klein (Admin) |
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| | User is online |
| When: | 4/11/13 (11:06) | |
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| | In response to post by Yuri Khanin of 4/11/13 (1:08) (I've already emailed support about this, but I figured posting it on the forums couldn't hurt.)
I tried to close two of my trades through MT4 via the "trademonitorc2plus" EA, but it returned the following message both times -
...
See entire
I'm not sure about that fabulous error message ("88888888888"), but I can tell you why your trades aren't working. According to our logs, you are sending your trades as quantity = 0. Try adjusting your settings to make the quantity an integer number greater than 0. |
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| Subject: | TradeMonitorC2Plus not closing my trades. |
| Posted by: | Yuri Khanin ( C2 Score: 316) |
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| When: | 4/11/13 (18:46) | |
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| | In response to post by Matthew Klein of 4/11/13 (11:06) I'm not sure about that fabulous error message ("88888888888"), but I can tell you why your trades aren't work...
See entire
If I was sending my trades as quantity zero, then they would never have been opened on my c2 model account in the first place. I have my settings at multiplier = 10 and RoundDownLots = True, which has successfully opened trades of lot size 1 and 2 (integers) on my c2 account. I obviously dont make any alterations to any settings before I manually close the trades in my MT4. When I check my c2 account, the trades are still open as if my mt4 had never closed them. Then I have to manually go to the C2 trade interface and close the trade. It can't go on like this. Surely the people who programmed the trade communicator must know what that 888888(...) error code means? |
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| Subject: | TradeMonitorC2Plus not closing my trades. |
| Posted by: | Bohuslav Svancara |
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| When: | 4/12/13 (5:56) | |
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| | In response to post by Yuri Khanin of 4/11/13 (18:46) If I was sending my trades as quantity zero, then they would never have been opened on my c2 model account in the first ...
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I see the "888888..." code on Google:
https://code.google.com/p/mt4-collective2/source/browse/trunk/EAs/TradeMonitorC2-Plus.mq4
(line #510)
That "888888..." code is just an initial value which ought to be replaced by some real status message from Collective2 or MT4.
But something went wrong in MT4 <-> C2 communication and the initial value was never replaced by anything and it was returned to you.
My guess: C2 returned some error status not handled correctly by C2MT4Plus.
So the "888888..." code tells nothing and the real error is unknown...
Bob |
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