Forum: Collective2 Suggestions, Feedback, Questions
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| Subject: | Have you had problems with MB Trading? |
| Posted by: | William Mahler |
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| When: | 4/10/12 (21:04) | |
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| | Hey everyone!
Just wanted to get your opinions on MB Trading.
Recently I have opened an account and I found the customer service to be very good.
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After creating an account, NO ONE will respond to my emails - especially when it comes to auto-trading. I have submitted an auto trading agreement form days ago and still I can't get anyone to respond if it has been received or not. I just want to set up auto trading but I can't!
I have called, submitted tickets, and emailed with no success.
I am very disappointed with lack of customer service this far...
Has anyone else had these problems??
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| Subject: | Have you had problems with MB Trading? |
| Posted by: | David Ryan |
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| When: | 4/11/12 (0:07) | |
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| | In response to post by William Mahler of 4/10/12 (21:04) Hey everyone!
Just wanted to get your opinions on MB Trading.
Recently I have opened an account and I found the customer service to be very good....
See entire
There are a little bit slow replying sometimes if the matter is not urgent. They only have one person dealing with C2 and autotrading so that may explain the delay. With me, they resolved all issues eventually but it took time. |
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| Subject: | Have you had problems with MB Trading? |
| Posted by: | erna koch |
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| When: | 4/11/12 (11:13) | |
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| | In response to post by David Ryan of 4/11/12 (0:07) There are a little bit slow replying sometimes if the matter is not urgent. They only have one person dealing with C2 an...
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Same here. Once you reach them, they are good. I assume they are understaffed. Now, I plan on slow response.. MB trading |
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| Subject: | Have you had problems with MB Trading? |
| Posted by: | D Stoll |
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| When: | 4/11/12 (12:15) | |
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| | In response to post by erna koch of 4/11/12 (11:13) Same here. Once you reach them, they are good. I assume they are understaffed. Now, I plan on slow response..[LINKSYSTEM_15285116]
Part of the problem could be this: I called MB Trading customer service yesterday to ask about http://Youtualfunds.com trading. They did not recognize http://Youtualfunds.com so put me through to a supervisor who advised me that they were not affiliated with them. hmmmm.... |
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| | In response to post by D Stoll of 4/11/12 (12:15) Part of the problem could be this: I called MB Trading customer service yesterday to ask about Youtualfunds.com trading....
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Hi, Dennis:
YoutualFunds no longer supports autotrading.
Collective2 still does, of course.
More about this has been discussed and posted on the YoutualFunds site.
Matthew |
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What is the C2 Score?
Collective2 rates every trading advisor in its database and assigns a score between 100 and 1000.
In general, a rating above 500 is good. A rating above 700 is excellent.
Collective2 Ratings are recalculated daily based on the entire performance history in our database. The exact formula we use is proprietary, but there are several key variables that go into the Collective2 Rating. One of the most important factors is the length of time we have been able to observe the performance of the trader. Another key factor is the amount by which the trader over-performs or under-performs the S&P 500 index. Finally, the choppiness of the trader's results is taken into account. Certainly a more consistent trader will be rated more highly than a trader with erratic results.
