Forum: Collective2 Suggestions, Feedback, Questions
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| Subject: | How to report error price on open positions? |
| Posted by: | star venus ( C2 Score: 503 ) |
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| When: | 1/27/12 (14:17) | |
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| | I saw the price for my trade today was marked with wrong price:
BTC 2,705 UNG at market Filled: 5.76 at 1/27/12 11:09 ET
the right price should be 5.57. How to report the error?
btw, I reported error prices for a closed transaction in Oct. how to follow up the response from C2? |
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| Subject: | How to report error price on open positions? |
| Posted by: | Matthew Klein (Admin) |
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| When: | 1/27/12 (14:55) | |
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| | In response to post by star venus of 1/27/12 (14:17) I saw the price for my trade today was marked with wrong price:
BTC 2,705 UNG at market Filled: 5.76 at 1/27/12 11:09 ET
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See entire
I looked at the trade. Because you have a real AutoTrader, we are required to display the actual price the trader received in his real-life account. So the price displayed in this case is correct.
In the future, if you ever do want to request a review of a fill price you receive:
http://www.collective2.com/static/how_trouble.htm
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| Subject: | How to report error price on open positions? |
| Posted by: | star venus ( C2 Score: 503) |
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| When: | 1/27/12 (17:02) | |
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| | In response to post by Matthew Klein of 1/27/12 (14:55) I looked at the trade. Because you have a real AutoTrader, we are required to display the actual price the trader received in his real-life account. So the price displayed in this case is correct....
See entire
Thanks but I don't quite understand your reply.
1. "the price displayed in this case is correct". I checked the minute trade chart and the price at 11:09 is 5.57. So is the price in the trade signal email automatically generated by your system. But the price displayed is 5.76.
2. "In the future, if you ever do want to request a review of a fill price you receive: http://www.collective2.com/static/how_trouble.htm";. I've been there. But I cannot follow the instructions. What I saw was different from the image in that page. There is no little "ticket" icon next to each trade in the Recent trade signals. They only exist in the Recently Closed Trades sections. That's why I asked so as in the title.
3. Did you miss my last question -- how to follow up the status of reported ticket on wrong prices?
Thanks!
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What is the C2 Score?
Collective2 rates every trading advisor in its database and assigns a score between 100 and 1000.
In general, a rating above 500 is good. A rating above 700 is excellent.
Collective2 Ratings are recalculated daily based on the entire performance history in our database. The exact formula we use is proprietary, but there are several key variables that go into the Collective2 Rating. One of the most important factors is the length of time we have been able to observe the performance of the trader. Another key factor is the amount by which the trader over-performs or under-performs the S&P 500 index. Finally, the choppiness of the trader's results is taken into account. Certainly a more consistent trader will be rated more highly than a trader with erratic results.
