Forum: Collective2 Suggestions, Feedback, Questions

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Subject:Mistake Made On "WORST LOSER OF THE WEEK"
Posted by:Ahmad Tawfik ( C2 Score: 897)  New msg
 
Ignore user's posts for week month forever
When:7/22/06 (3:11) 
Systems:
 
There is a Grave mistake regarding the chosen "Loser of The Week" System.--> TRADING FORK EXTREMES

The collective 2 computer WRONGLY created & opened a buy Eur/Aud trade for that system at 1.41, and closed it at 0.61, creating a -$300000 loss = margin call.

Eur/Aud prices during that period were 1.6889 -->1.6820

We have contacted the C2 managment to investigate & rectify the fault, and have the system removed from the "Loser of The Week"
sign board, with an appropriate explanation / apology- else we will be pursuing legal action to its maximum limits.

System Creator
"SUMMERSET"
  
Thread closed
 
Subject:Mistake Made On "WORST LOSER OF THE WEEK"
Posted by:Index ( C2 Score: 990)  New msg
 
Ignore user's posts for week month forever
When:7/22/06 (9:18) 
Systems:
 

In response to post by Ahmad Tawfik of 7/22/06 (3:11)

There is a Grave mistake regarding the chosen "Loser of The Week" System.--> TRADING FORK EXTREMES

See entire

"We have contacted the C2 managment to investigate & rectify the fault, and have the system removed from the "Loser of The Week"
sign board, with an appropriate explanation / apology- else we will be pursuing legal action to its maximum limits. "

You have no case, as you agreed to the following under the Terms of Service. The judge will read this, and wave goodbye to your case. Stuff happens. I took a major hit on a Rice quote problem ($17,000 loss on a product with a couple of hundred dollar margin) which MK rectified. Life goes on:

16. DISCLAIMER OF WARRANTIES


YOU EXPRESSLY UNDERSTAND AND AGREE THAT:
a. YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. COLLECTIVE2 EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
b. COLLECTIVE2 MAKES NO WARRANTY THAT (i) THE SERVICE WILL MEET YOUR REQUIREMENTS, (ii) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (iii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE, (iv) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS, AND (V) ANY ERRORS IN THE SOFTWARE WILL BE CORRECTED.
c. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.
d. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM COLLECTIVE2 OR THROUGH OR FROM THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TOS.



17. LIMITATION OF LIABILITY


YOU EXPRESSLY UNDERSTAND AND AGREE THAT COLLECTIVE2 SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF COLLECTIVE2 HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE SERVICE; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SERVICE; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE; OR (v) ANY OTHER MATTER RELATING TO THE SERVICE.


  
Thread closed
 
Subject:Mistake Made On "WORST LOSER OF THE WEEK"
Posted by:Matthew Klein (Admin)  New msg
When:7/22/06 (9:33) 
 

In response to post by Ahmad Tawfik of 7/22/06 (3:11)

There is a Grave mistake regarding the chosen "Loser of The Week" System.--> TRADING FORK EXTREMES

See entire

This issue is now resolved. The incorrect trades have been reversed.
  
Thread closed
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