Forum: Collective2 Suggestions, Feedback, Questions

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8/21/14 (12:59)Matthew Klein2Collective2 outage?
8/21/14 (10:30)Uptick trading Admin1Commission Free View
8/20/14 (12:23)Matthew Klein4Margin and buying power
8/19/14 (17:19)Adrienne Demarco1USD
8/19/14 (8:48)Matthew Klein4Urgent - wrong scaling being used, autosync not working
8/19/14 (6:15)John Taylor2Frequency of auto-sync in case of a cap
8/18/14 (18:14)Matthew Klein2C 2 alerts.
 
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Subject:Orders placed before market not filled 10 minutes.
Posted by:Jorge Pereda ( C2 Score: 596)  New msg
 
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When:12/22/11 (9:44) 
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Is anyone else having this problem? It's a Market order for the highly liquid BGU ETF. The potential limit has been touched, and I missed it. This has happened 5 times before already, and it's fine for a trading game, but it's unacceptable and dangerous when we are risking real money.
  
 
Subject:Orders placed before market not filled 10 minutes.
Posted by:Jorge Pereda ( C2 Score: 596)  New msg
 
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When:12/22/11 (9:54) 
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In response to post by Jorge Pereda of 12/22/11 (9:44)

Is anyone else having this problem? It's a Market order for the highly liquid BGU ETF. The potential limit has been touc...

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UPDATE:
This is completely unacceptable. The order was placed at 9:25, and it was not filled by 9:40. At 9:40, , when I click the cancel button, it's miraculously filled, at 9:40 prices, much higher than the open price.
  
 
Subject:Orders placed before market not filled 10 minutes.
Posted by:Mark Pey ( C2 Score: 762)  New msg
 
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When:12/26/11 (4:48) 
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In response to post by Jorge Pereda of 12/22/11 (9:54)

UPDATE:
This is completely unacceptable. The order was placed at 9:25, and it was not filled by 9:40. At 9:40, , wh...

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Which broker?
  
 
Subject:Orders placed before market not filled 10 minutes.
Posted by:Jorge Pereda ( C2 Score: 596)  New msg
 
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When:12/26/11 (5:18) 
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In response to post by Mark Pey of 12/26/11 (4:48)

Which broker?

No broker: Collective2's simulation.
  
 
Subject:Orders placed before market not filled 10 minutes.
Posted by:Francis Gingras (Admin)  New msg
 
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When:12/27/11 (13:37) 
 

In response to post by Jorge Pereda of 12/26/11 (5:18)

No broker: Collective2's simulation.

This was already addressed privately.
  
 
Subject:Orders placed before market not filled 10 minutes.
Posted by:Jorge Pereda ( C2 Score: 596)  New msg
 
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When:12/27/11 (14:00) 
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In response to post by Francis Gingras of 12/27/11 (13:37)

This was already addressed privately.

Francis, I've gone over my emails and messages, and I can't find where this was addressed. Could you please refresh my memory?
Thank you.
  
 
Subject:Orders placed before market not filled 10 minutes.
Posted by:Matthew Klein (Admin)  New msg
When:12/27/11 (14:03) 
 

In response to post by Jorge Pereda of 12/27/11 (14:00)

Francis, I've gone over my emails and messages, and I can't find where this was addressed. Could you please refresh my memory?
Thank you.

Hi, Jorge:

Sorry. Francis meant that the issue was caused by the quote feed problem last week, which we already posted about. The issue has now been resolved. We're sorry for the problem.
  
 
Subject:Orders placed before market not filled 10 minutes.
Posted by:Jorge Pereda ( C2 Score: 596)  New msg
 
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When:12/27/11 (14:15) 
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In response to post by Matthew Klein of 12/27/11 (14:03)

Hi, Jorge:

Sorry. Francis meant that the issue was caused by the quote feed problem last week, which we already posted about. The issue has now been resolved. We're sorry for the problem.

Matthew,
Oh, ok. Thanks, and happy new year.
  
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