There are 3 different issues you raise.
1) Incorrect order quantities.
You suggest the quantities placed for your automatic stop loss orders are incorrect. I have carefully examined your logs and as far as I can see, I do not see this.
The order quantities placed for automatic stop loss seem to match your relevant position size. (Example: You had a position for 220,000 EURJPY, the system placed its own stop loss for 20,000 of this, so C2 placed an additional 200,000 stop loss.)
Perhaps the best thing to do regarding this is to email me a screen shot showing me the very specific details supporting why you think things are incorrect. For example, if you think that your brokerage account is showing an order with a wrong size, please show me the broker screen with the specific order you think is wrong, and why you think so. If taking a screen picture is not easy or convenient, plain old text will do, but please document the text with as many specific details as possible (your broker order id, for example, and the details of the order including symbol, size, stop price, etc.)
But as of this moment, I simply do not see incorrect order quantities in your account. That's not to say you're wrong; I've certainly made mistakes before, but I just can't find the one you are referring to. Hopefully, more details will help us discover the source of either an error or a misunderstanding. Sometimes what happens in cases like this is that the broker's trading application can be a bit inscrutable or hard to read. Again, it's possible I'm wrong, but I just don't see it at this time.
2) You have received many many emails regarding automated stop losses.
Yes, this one was a bug. We kept sending the emails repeatedly in cases where a forex automated stop loss needed to be adjusted due to an already-in-place system stop loss. This has been corrected. I apologize for the flood of emails.
3) You did not receive a timely response to your inquiry.
Not much I can say here other than sorry. The reality is that we don't run a 24-hour customer service operation. We'd like to be able to do that someday, but it's not currently economical to do so. That's why, when people turn on autotrading, we very carefully show them how to turn it off by themselves, in case they ever feel uncertain or uncomfortable. Again, as far as I can see, I don't see any problems in your account; but of course it's possible I am missing something important, or am misunderstanding you. So please send me a private email with the specifics as described above, and I'll look into it personally.
My email is matthew @ http://collective2.com